Alpha Apparel Company Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
%OFFFREE SHIPPING
GREAT OFFER
Overall Rating
4.8
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Customer Service4.6
- Shipping & Delivery4.7
- Return Policy4.7
- Price & Quality4.4
Recent Customer Reviews (15)
Faith Macdonald
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Mark Torres
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Théophile Déziel
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Lilly Gilbert
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Giacomo Palermo
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Chloe Gallard
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Bobby Harris
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Fidenzio Calabresi
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Claudia Schmitt
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Faith Benson
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Alpha Apparel Company Pros & Cons
Pros
1
Custom Made Items: All items are custom made to order, ensuring a personalized product.
2
Quality Control: The company has a quality control team that inspects all goods prior to shipment, guaranteeing the quality of the products.
3
Customer Support: They are responsive to customer concerns and willing to make things right if garments are defective.
4
Flexibility in Custom Orders: They can work with customers to source or create almost any custom piece they desire.
CONS
1
No Returns or Exchanges: All items are FINAL SALE, and no returns or exchanges are offered, except for defective items.
2
No Refunds for Sizing Issues: Refunds will not be offered for sizing issues or other non-defective reasons.
3
Delayed Shipments: Ship times are estimates and cannot be guaranteed, and refunds will not be offered for delayed orders.
4
No Weekend Deliveries: Items are not delivered on weekends, which may impact timely delivery expectations.
Alpha Apparel Company Features and Benefits
Features
Flat-rate pricing for individual orders
Price remains the same regardless of quantity sold, no need to collect payments from members
Bulk order discounts
Discounts available for larger quantities, ideal for groups with a set budget
Custom made to order
Ensures a personalized product
Quality control team
Inspects all goods prior to shipment, guaranteeing product quality
Responsive customer support
Willing to make things right if garments are defective
Flexibility in custom orders
Can source or create almost any custom piece desired
Variety of printing methods
Offers embroidery, screen printing, puff printing, rhinestones, heat transfer, metallic print, glitter printing, and direct-to-garment printing for diverse designs
Custom chapter orders
Personalized designs and products tailored to specific chapters or events
Dedicated representatives
Guides customers through the design process and ensures timely delivery for custom orders
Local fulfillment centers
Minimizes travel distance and emissions with centers on both coasts and in the Midwest
On-demand production
Creates less waste than conventional shopping
Ethical domestic labor practices
Majority of products made in Los Angeles with seamstresses earning $20/hour or more, plus benefits and overtime
Extensive product variety
Hundreds of styles including tanks, baby tees, hoodies, jackets, accessories, shorts, crews, sweats, hats, and bags
Customer support email
Available for placed orders during business hours (Monday-Friday, 9am-5pm EST)
Production timeline
Typically 10-14 business days after store closes, with rush option available for surcharge
Quality assurance
Expertly brings custom designs to life, exceeding expectations in quality and precision
Clear policy communication
Helps manage customer expectations regarding orders, returns, and refunds